Privacy Policy Page
1 Introduction
1.1 Welcome to the TikTok website (individually and collectively, "TikTok", "we", "us", or "our"). TikTok takes its responsibilities under the applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all Users of our TikTok website and mobile application (the "Platform") (we refer to the Platform and the services we provide as described on our Platform collectively as the "Services"). The User refers to a user who registers an account with us for the use of the Services, including both Buyers and Sellers (individually and collectively, "Users", "you", or "your"). We recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to manage, protect and process your personal data appropriately. This Privacy Policy ("Privacy Policy" or "Policy") is written to assist you in understanding how we collect, use, disclose and process the personal data you have provided to us and we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.
1.2 "Personal Data" or "personal data" means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include name, identification number and contact information.
1.3 By using the Services, registering an account with us, visiting our Platform, or accessing the Services, you acknowledge and agree that you accept the practices, requirements, and policies outlined in this Privacy Policy. You hereby consent to us collecting, using, disclosing and processing your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM. If we change our Privacy Policy, we will notify you by posting those changes or the amended Privacy Policy on our Platform. We reserve the right to amend this Privacy Policy at any time. To the maximum extent permitted by applicable law, you may use the Services on the Platform, including placing orders.
1.4 This Policy applies in conjunction with other notices, contractual clauses, and consent clauses that apply concerning the collection, storage, usage, disclosure and processing of your personal data by us and is not intended to override those notices or clauses unless we state expressly otherwise.
1.5 This Policy applies to Buyers and Sellers who use the Services except where expressly stated otherwise.
2 When does TikTok collect personal data?
2.1. We will/may collect personal data about you:
· when you access and visit our website;
· when you submit any job application or form, including, but not limited to, application forms or other forms relating to any of our job postings;
· when you interact with us via telephone calls (which may be recorded), letters, fax, face-to-face meetings, interviews, social media platforms, emails or through the website. It includes, without limitation, cookies which we may deploy when you access and visit our website;
· when recruiters, employment agents, or other parties referring you for employment submit any materials on your behalf, in which case we understand that you have provided the necessary consent to the relevant third party providing such personal data to us;
· when you provide documentation or information in respect of your interactions with us;
· when you provide us with feedback or respond to surveys;
· when you submit your personal data to us for any reason.
2.2 We may collect personal data about you from you, our affiliates, third parties and other sources, including but not limited to business partners (such as logistics or payment service providers), credit or rating agencies, marketing services Providers or partners, referrer or loyalty programs, other users of our Services, or publicly available or government data sources.
2.3 In some circumstances, you may provide us with the personal data of other people (such as your family or friends or people in your contact list). If you provide us with their personal data, you represent and warrant that you have their consent to process their personal data under this Policy.
3 What personal data does TikTok collect?
3.1. The personal data that TikTok may collect includes but is not limited to:
· name;
· email address;
· date of birth;
· home address;
· telephone number;
· gender;
· images and biometric data, including photographs, audio or video recordings;Gender;
· education, employment and salary history, where applicable;
· other information contained in and collected over the course of your employment application and related materials, including any referral information provided to us;
· marketing and communications data, such as your preferences in receiving marketing from us and third parties, your communication preferences and history of communications with us, our service providers, and other third parties;
· geographic or location data;
· any other information about you provided when you access, visit and interact with us or the website;
· aggregate data on the content you engage with.
3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to notify us of any inaccuracies or changes to such information. We reserve the right to request further documentation to verify any information you provide.
3.3 We may have access to your information if you use your social media account ('Social Media Account') to register as a user of our Platform, link your TikTok account to your Social Media Account or use any of the TikTok social media features has been voluntarily provided to your social media account provider under such provider's policies. Any such personal data will always be managed and used under this Policy.
3.4 If you do not want us to collect the above information/personal data, you may opt out by notifying our Data Protection Officer in writing. For more information on opting out, please see the section below titled "How can you withdraw your consent, delete, request access to, or modify the information you have provided to us?". Please note, however, that opting out or withdrawing your consent to our collection, use or processing of your personal data may affect your use of the Services and Platforms. For example, opting out of location information collection will result in its location-based functionality being disabled.
4 Collection of other data
4.1. As with most websites and mobile applications, your device sends information which may include data about you that gets logged by a web server when you browse our website. It typically includes, without limitation, your Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, the characteristics of the mobile device, the unique device identifier (UDID) or mobile equipment identifier (MEID) for your mobile device, the address of a referring website (if any), and the pages you visit on our website and mobile applications and the times of visit, and sometimes a "cookie" (which can be disabled using your browser preferences) to help the website remember your last visit. The information is also included in anonymous statistics to allow us to understand how visitors use our website.
4.2. Our mobile applications may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, and so on. We collect, use, disclose and process this information for one or more purposes, including, without limitation, location-based services that you request to deliver relevant content to you based on your location or to allow you to share your location with other users as part of the services under our mobile applications. For most mobile devices, you can withdraw your permission for us to acquire this information on your location through your device settings. If you have questions about disabling your mobile device's location services, don't hesitate to contact your device service provider or manufacturer.
4.3. We may, in some cases, collect certain types of sensitive information when permitted by local law or with your consent, such as health/medical information (including disability status), trade union membership information, religion, race or ethnicity, and information on criminal convictions and offences. Such information is collected and used only for specific purposes and where permissible by law, such as to conduct background checks or to comply with applicable policies and legal obligations.
5 Cookies
5.1. We or our authorised service providers and advertising partners may occasionally use 'cookies' or other features to allow us or third parties to collect or share information concerning your use of our website or Services. These features help us to improve our website and the Services we offer and enable our advertising partners and us to serve more relevant content to you, including through remarketing. 'Cookies' are identifiers stored on your computer or mobile device that record data about the computer or device, how and when the website is used or visited, by how many people and other activity within our website. We may link cookie information to personal data, and cookies also link to information regarding what web pages you have viewed. This information aims to deliver content according to your interests, enable our third-party advertising partners to serve advertisements on websites across the Internet, conduct data analysis, and monitor the website's usage.
5.2. You may refuse to use cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use and access the full functionality of our website. Please note that cookie-based opt-outs may not be effective on mobile applications. However, you may opt out of personalised advertisements on some mobile applications by following the instructions for Android and iOS.
6 How do we use the information you provide us?
6.1. We may collect, use, disclose and process your personal data for one or more of the following purposes:
· to consider and process your application with us;
· to present you with career opportunities that you might be interested in, including with and its affiliates or related corporations;
· to manage, operate, provide and administer the use of the website;
· to tailor your experience by providing a fast method for you to submit information to us;
· to enforce our Terms of Service or any applicable end-user license agreements;
· to protect personal safety and the rights, property or safety of ourselves, our staff, and others;
· for identification and verification;
· to maintain and administer any software updates and other updates and support that may be required from time to time to ensure the smooth running of the website;
· to deal with or respond to any enquiries from (or purported to be from) you;
· to contact you or communicate with you via voice call, text message, fax message, email and postal mail regarding employment opportunities to manage the website and providing relating to the website administrative information. You acknowledge and agree that this way of communication can involve the disclosure of specific personal data about you by containing the information on the external cover of envelopes/mail packages;
· to conduct research, analysis and development activities (including, but not limited to, data analytics, surveys, technology development and profiling) to analyse how you use the website, to improve and enhance the website;
· to allow for audits and surveys, among other things, to validate the size and composition of our target audience and understand their experience with the website;
· for marketing and, in this regard, to send you information and materials relating to job offerings that TikTok and its affiliates or related corporations may have, whether such job listings exist now or are created in the future by postal mail or email. You can unsubscribe from receiving marketing information anytime using the unsubscribe function in marketing material. We, as long as our related companies may use your contact information to send newsletters or marketing materials;
· to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction or where we have a good faith belief that such disclosure is necessary, including, without limitation, meeting the requirements to disclose the requirements of any law binding on TikTok or its related corporations or affiliates or responding to legal claims;
· to produce statistics and research for internal and statutory reporting and record-keeping requirements;
· to carry out due diligence or other screening activities (including, without limitation, background checks) under legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us;
· where applicable, to establish an employment relationship with you and carry out and administer any related obligations, benefits, and policies;
· to audit our website; to prevent or investigate any fraud, unlawful activity, omission or misconduct, whether relating to your use of the website or any other matter arising from your relationship with us, and whether or not there is any suspicion of those mentioned above;
· to store, host, and back up (whether for disaster recovery or otherwise) your personal data, whether within or outside of your jurisdiction;
· any other purposes which we notify you of at the time of obtaining your consent. (collectively, the "Purposes").
6.2. As the purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such other purposes when obtaining your consent unless the Privacy Laws permit processing the applicable data without your permission.
6.3. You acknowledge, consent and agree that we may access, preserve and disclose your personal information and content if required to do so by law or under an order of a court or by any governmental or regulatory authority having jurisdiction over TikTok or its affiliates or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) comply with a request from any governmental or regulatory authority having jurisdiction over TikTok or its relevant affiliates; (c) enforce our Terms of Service or this Privacy Policy; (d) respond to any threatened or actual claims asserted against TikTok or its relevant affiliates or other claims that any Content violates the rights of third parties; (e) respond to your requests for customer service; or (f) protect the rights, property or personal safety of TikTok or its relevant affiliates, its users and the public.
7 What information do we retain, and how does TikTok protect user information?
7.1. We implement a variety of physical, administrative and electronic security measures to ensure the reasonable security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees with special access rights to such systems.
7.2. We will retain personal data by the Privacy Laws and other applicable laws, including as necessary to fulfil the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defences, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws, including to maintain accurate employment, payroll, tax or other records. That is, we will destroy or anonymise your personal data when we have reasonably determined that (i) we no longer have a relationship with you, (ii) the retention of such personal data is no longer serving the purpose for which that personal data was collected; (iii) retention is no longer necessary for any legal or business purposes. If you withdraw your employment application, cease using the website, or your permission to access or use the website is terminated, and otherwise terminate your relationship with us, we may continue storing, using and disclosing your personal data by this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice.
8 Does TikTok disclose the information collected from its visitors to external parties?
8.1 In conducting our business, we will/may need to use, process, disclose and transfer your personal data to our third-party service providers, agents and our affiliates or related companies and other third parties; these third parties may be located in or outside Singapore for one or more of the above purposes. These third-party service providers, agents, affiliates, related companies, and other third parties will process your personal data on our behalf or otherwise for one or more of the above purposes. We strive to ensure that third parties and our affiliates keep your personal data secure from unauthorised access, collection, use, disclosure, processing or similar risks. We only retain your personal data for as long as it is required for the above purposes personal data. These third parties include, but are not limited to:
· our subsidiaries, affiliates and related companies.
· buyers or sellers with whom you transact or interact on the Platform or in connection with your use of the Services for the above purposes.
· other users who use our Platform for one or more of the above purposes.
· contractors, agents, service providers and other third parties we use to support our business. These include, but are not limited to, those who provide us with administrative or other services, such as mailing companies, logistics service providers, financial service providers, advertising and marketing partners, telecommunications companies, information technology companies and data centres.
· government or regulatory body with jurisdiction over TikTok, or as otherwise permitted under clause 6.2.
· a buyer or other successor in the event of a merger, divestiture, reorganisation, dissolution or other sale or transfer of some or all of TikTok` assets (whether as a going concern or as part of bankruptcy, liquidation or similar proceeding), in which TikTok holds about us Personal Data of Service Users is an asset transferred; or a party to a business asset transaction in which TikTok or any of its affiliates or related companies are involved;
· third parties to whom we disclose for one or more purposes and which in turn collect and process your personal data for one or more purposes.
8.2 We may share user information, including statistical and demographic data, and information about their use of the Services with advertising partners and third-party advertising, remarketing and other program providers.
8.3 To avoid doubt, where privacy laws or other applicable laws permit organisations such as us to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply. Consistent with the above, subject to applicable law, we may use your personal data for recognised legal reasons, including compliance with our legal obligations, the performance of our contract with you, and legitimate interests. We use the grounds to outweigh any damage to your data protection rights or, if necessary, in connection with legal claims.
8.4 Third parties may unlawfully intercept or access personal data transmitted to or contained on this website, technology may malfunction or not work as intended, or information may be accessed, abused or misused by persons not authorised by our fault. However, we will deploy reasonable security arrangements to protect your personal data as required by the Privacy Act; however, absolute security cannot be guaranteed, for example, but not limited to, when malicious and sophisticated hackers, through no fault of ours, resulting in unauthorised disclosure.
8.5 TikTok allows you to share videos from YouTube ("YouTube Content") within the TikTok Live feature. To facilitate this, TikTok uses the YouTube API service provided by YouTube. By using Share YouTube Content, you hereby agree to be bound by the Google Privacy Policy at http://www.google.com/policies/privacy.
8.6 As outlined in TikTok Terms of Service, a User (including any employee, agent, representative or any other person for or on behalf of that User) who, through the use of the Services, possesses the Personal Data of another User ("Recipient") hereby agree that they will comply with all privacy laws applicable to any such data, including any collection, processing, storage or transfer of such data.
8.7 Notwithstanding anything herein, Seller (including any employee, agent, representative or any other person acting for or on behalf of such User) shall comply with all applicable privacy laws concerning any Buyer's information received from TikTok.
8.7.1 The use of the Buyer's Personal Data is not permitted except as reasonably necessary to respond to the Buyer's inquiries and to respond, process, process or complete the transaction without the prior written consent of the Buyer and TikTok. Using such information to contact buyers outside the TikTok platform should be avoided.
8.7.2 The TikTok platform will not disclose the Buyer's personal data to any unauthorised third party without the prior written consent of the Buyer and TikTok.
8.7.3 The TikTok platform will employ adequate security measures to protect the personal data of each TikTok user held by it, Retain the data only for as long as necessary for the above purposes and under the Privacy Act, and delete or return the data to TikTok at any request from TikTok or within a reasonable time after the transaction is completed and notify TikTok' Personal Data Protection Officer in the event of any potential data breach or other loss of such User's data.
9 Our Policy toward children
The Services are not intended for children under 13. We do not knowingly collect or maintain personal data or non-personally identifiable information from anyone under 13, nor is any part of our Platform directed to children under 13. We will remove and delete any personal data we believe was submitted by any child under 13. In some jurisdictions, the age limit may be higher according to applicable laws, in which case we comply with applicable age restrictions.
10 Information collected by third parties
10.1 Our Platform uses Google Analytics, a web analytics service that Google, Inc. ('Google') provides. Google Analytics uses cookies (text files placed on your device) to help the Platform analyse how users use the Platform. The information generated by the cookie about your use of the Platform (including your IP address) will be transferred to and stored by Google on a server in the USA. Google will use this information to evaluate your use of the Platform, compile website activity reports for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.
10.2 Occasionally, third parties and we may provide software application downloads through the Platform or Services for your use. These applications may individually access and allow third parties to view personally identifiable information about you, such as your name, your user ID, your device's IP address, or other information, such as any cookies that you may have previously installed or installed for you through Third Party Software Applications or websites. In addition, these applications may require you to provide additional information directly to the third party. The third-party products or services offered through these applications are not owned or controlled by TikTok. We encourage you to read the terms and other policies such third parties post on their websites or elsewhere.
11 Disclaimer regarding security and third-party websites
11.1 WE DO NOT GUARANTEE PERSONAL DATA SECURITY AND OTHER INFORMATION YOU PROVIDE ON THIRD-PARTY WBSITES. We implement various security measures to maintain the safety of your personal data that is in our possession or under our control. Your personal data is contained behind secured networks and is only accessible by a limited number of people with special access rights to such systems, and we keep personal data confidential. When you access your personal data, we offer a secure server. All personal data or sensitive information you supply is encrypted into our databases and only accessed as stated above.
11.2 To provide increased value, we may choose various third-party websites to link to and frame within the website. These linked websites have separate and independent privacy policies and security arrangements. Even if the third party is affiliated with us, we have no control over these linked websites, privacy and data collection practice independent of us. We may not receive data collected by such third-party websites (even if offered on or through our website).
11.3 We, therefore, have no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked websites. These linked websites are only for your convenience, and you, therefore, access them at your own risk. To protect your information, we recommend that you carefully review the privacy policies of all third-party services that you access. Nonetheless, we seek to protect the integrity of our website and the links placed upon each of them. We, therefore, welcome any feedback about these linked websites (including, without limitation, if a specific link does not work).
12 Will TikTok transfer your information overseas?
Your personal data and information may be transferred to, stored or processed outside your country. Most of your personal data will be processed in the UK, where our servers are located, and we only transfer your information overseas per Privacy Laws.
13 How can you withdraw consent, request access, or correct the information you provided to us?
13.1 Withdrawing Consent
13.1.1 You may withdraw your consent for collecting, using and disclosing your personal data in our possession or under our control by emailing our Personal Data Protection Officer at tiktokshopmalloffical@gmail.com. However, your withdrawal of consent may mean that we cannot continue assessing your application and any information you provided.
13.1.2 When you share YouTube content, in addition to withdrawing your consent to us via email pursuant to Article 13.1.1, you can also use the Google Security Settings page https://security.google.com/settings/security/permissions, revoke TikTokShop's access to your personal data.
13.2. Requests to access or correct personal data
13.2.1 If you have an account with us, you can personally access and correct your personal data currently held or controlled by us through the account settings page on the Platform. If you do not have an account with us, you may request access to and correction of your personal data currently in our possession or control by submitting a written request to us. We will need sufficient information from you to establish your identity and the nature of your request in order to be able to process your request. Therefore, please send your written request to our Personal Data Protection Officer at tiktokshopmalloffical@gmail.com.
13.2.2 We may charge you a reasonable fee to process your request to access your personal data. If we choose to charge, we will provide you with a written estimate of the fees we will charge. Please note that we are not required to respond to or process your access request unless you agree to pay the fee.
13.2.3 We reserve the right to refuse to rectify your personal data under the provisions of the Privacy Act, which requires and authorises an organisation to refuse to rectify the personal data in the circumstances described.
14 OTHER QUESTIONS, CONCERNS OR COMPLAINTS
If you have any questions or concerns about our privacy practices left, don't hesitate to contact us at tiktokshopmalloffical@gmail.com.
Please include your name, contact information, and the nature of your request so we can appropriately respond to your communication.
Contact Info
- Address: No. 969 Wenyi West Road, Yuhang District, Hangzhou City, Zhejiang Province, China (311121)
- Phone: +1 (888) 315-6652
- Email: Tiktokshopmallofficial@gmail.com
